How to recover files from WD Elements external hard drive ?
1. Select the "Recover Partition " or "Unformat" or "Full scan" button and select the hard drive, then click the "NEXT" button.

2. find the lost partitions:After you select the "Recover partition" Mode

3. Select the partitions of the hard drive, then click the "NEXT" button.

4. scan the partitions.

5. Search file.

6. Select want recover files.

7. click the file to preview.

8. select save recovery file disk

9. recover successful

Once I upgraded to Windows 10, I noticed my external HDD is no longer detected. I went to my Device Manager and noticed there was an icon indicating an issue with my USB Mass Storage device.My WD Elements external USB 3.0 drive works fine on Windows 8.1 (my laptop) but is not recognized by newly installed Windows 10 (my desktop.) wd elements not showing in my computer
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