How to recover files from WD My Passport Ultra hard drive ?
1. Select the "Recover Partition " or "Unformat" or "Full scan" button and select the hard drive, then click the "NEXT" button.

2. find the lost partitions:After you select the "Recover partition" Mode

3. Select the partitions of the hard drive, then click the "NEXT" button.

4. scan the partitions.

5. Search file.

6. Select want recover files.

7. click the file to preview.

8. select save recovery file disk

9. recover successful

I have a western digital My passport Ultra external hard drive WDBBEP0010BBK. Windows 10 does not recognize the device. When I plug in my passport ultra it does not show in the available drives. It shows under connected devices but I can not access the content I am having WD My passport Ultra (1tb) and its not recognized in any USB I tried reinstalling drivers from device manager, but same problem.Accessing files in WD MY Passport using Windows 10 WD My Passport Ultra 1tb device not recognized -WD My Passport Ultra 1TB not detected on Windows 10