How to recover files from WD My Passport Ultra hard drive ?
1. Select the "Recover Partition " or "Unformat" or "Full scan" button and select the hard drive, then click the "NEXT" button.

2. find the lost partitions:After you select the "Recover partition" Mode

3. Select the partitions of the hard drive, then click the "NEXT" button.

4. scan the partitions.

5. Search file.

6. Select want recover files.

7. click the file to preview.

8. select save recovery file disk

9. recover successful

WD My Passport Ultra not showing up in windows file explorer,My Passport Ultra 2 tb not showing in file explorer but is showing to see the device in device manager but it said the drivers were up to date. It's also not showing up when plugged into the Xbox or my other laptop. It looks like your WD My Passport has 2 unallocated partitions,The 2TB WD behaves in a "bizarre way" In order to make the 2TB WD to show, I have to process the following steps every time I connect this 2TB external hard drive: First, plug in the USB cable halfway through any one of my desktop computer's USB ports. Then, wait for the drive to show up in explorer.